Mocana End-of-Life and End-of-Support Policies

End-of-Life Policy

Mocana continuously develops enhanced versions of our software, and as a result, Mocana may cease to maintain and support older versions. Mocana will use commercially reasonable efforts to notify licensees at least forty-five (45) day in advance of a licensed software’s end of life (“EOL”). All EOL Mocana licensed software versions are listed below. Any future EOL notices will be posted here.

After the forty-five (45) day EOL notification period, Mocana will continue to offer the option of obtaining technical support at the then-current maintenance price for the discontinued product or version for a maximum period of one (1) year. Maintenance for discontinued products during a transitional support period shall include patches only for critical bug fixes and shall not include the addition of any new features, functionality, enhancements or improvements.

Mocana Licensed Software EOL Date End of Support Date
Mocana Software with version numbers 6.5.x lower than 6.5.2 July 15, 2021 Aug. 31, 2022
Mocana Software with version numbers 4.x, 5.x, 6.4 and lower April 30, 2018 April 29, 2019
NanoAIDE 1.2 Feb. 25, 2019 Feb. 24, 2020

End-of-Support Policy

Please refer to the Mocana Security Bulletins FAQ.pdf document posted on your Salesforce customer portal for information about security bulletins and advisories published by Mocana.

Based on FIPS certification for the applicable NanoCrypto module, the End-of-Support (EOS) date is based on the date listed on the website or the expiry date of the FIPS certificate – whichever is later.

  1. EOS for SoTP Release 6.4.1.3 (NanoCrypto 6.4.1.3) is 2024
  2. EOS for SoTP Release GA0217-U7 (NanoCrypto 6.5.2) is 2026

TrustCore Release GA0521-U2 (NanoCrypto 7.0) is the current release on the FIPS 140-3 certification track.

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